Shipping FAQ

📦 Shipping & Delivery Info
Freshly made. Just for you.

At DrumZombie, we don’t keep stacks of mass-produced mugs or dusty t-shirts sitting in a warehouse. Every product is made-to-order — just for you — the moment you click "buy."

This print-on-demand model helps us do three things:

  1. Deliver fresh, high-quality items crafted by trusted U.S.-based partners
  2. Offer unique designs without overproduction or waste
  3. Support indie creators while keeping things lean and sustainable

What to Expect

Since each item is made to order:

    • Production time: 2–5 business days
    • Shipping time: Typically 5–7 business days (U.S. only)
    • You’ll receive tracking info as soon as each item ships

Why Made-to-Order Rocks

    • Always fresh — No dusty inventory
    • Lower waste — Only what’s needed gets made
    • More variety — Funky mug designs, beach barware, seasonal drops, and undead oddities
    • Distributed fulfillment — Multiple U.S. suppliers = faster shipping, better quality control

Why Items May Ship Separately

To maintain top quality and creative variety, different product types (like mugs, shirts, tumblers) may be made by different suppliers. That means:

    • Your order may arrive in multiple packages
    • Shipping costs are calculated per supplier
    • Each item will have its own tracking number

We know it’s a little different — but the tradeoff is better quality, cooler options, and less waste.

U.S. Shipping Only (for now)

We currently ship only within the United States. Shipping rates are calculated at checkout based on:

  • Your location
  • What’s in your cart
  • Which fulfillment partner is producing each item

Pro Tip: Some partners offer flat-rate or free shipping upgrades — you’ll see the best option automatically at checkout.

Tracking & Support

You’ll receive tracking numbers via email as your items ship. If your order includes products from multiple suppliers, each will be tracked separately.

Need help? Something feel off? Or just want to say hey?
Reach out via our Contact Page or email at support@drumzombie.com — we’re humans behind the screens (for now).

TL;DR — The Vibe in One Beat

  • Items made fresh for you after you order
  • Some products ship separately = more freshness, less waste
  • U.S. orders usually arrive within 7–12 business days
  • You’ll get updates and tracking at every stage
  • It’s indie, it’s conscious, it’s weird — just like you

Thanks for supporting indie creativity and the rhythmically undead. 🧟♂️